Office Assistant
5.
0 Federal Way, WA Federal Way, WA Full-time Full-time $22 - $30 an hour $22 - $30 an hour 10 days ago 10 days ago 10 days ago Rain Pros is a local irrigation and drainage company looking for a multi-tasking Office Assistant/ ProCare Coordinator who wants to be part of a collaborative, multi-functional team.
We are looking for someone who is motivated by helping leaders and associates operate with greater efficiency.
We are looking to hire the most uniquely qualified candidates who are dedicated to excellence with a customer service focus, and we hope you are one of them! Summary/Objective:
In this role you will have the opportunity to support the project team with behind-the-scenes operations.
In addition to supporting our Service Coordinator with day-to-day operations.
This position will be at the center of our client's experience.
This role will require the ability to manage multiple requests and priorities simultaneously, meet deadlines, and show flexibility to change direction when needed.
This position is an in-office position, located in Federal Way, WA; Remote work is not an option.
Office hours are 7:
30 AM - 4:
30 PM Monday through Friday.
Duties and Accountabilities Communicate with customers in a professional, friendly manner.
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.
g.
pens, forms and brochures) Alert Office Manager/ Service Coordinator when supplies are low and keep inventory of stock Answers incoming calls and transfer to appropriate staff members.
Taking detailed phone records as needed.
Provide basic and accurate information to customers.
Communicate with other team members accordingly.
Create & Manage Client Portfolios in current database, link to service routes for service coordinator use Manage customer Project notes/pictures for client portfolio Manage Contractor Agreements to ensure compliance prior to a new project starting Manage ProCare Agreements to ensure compliance Process new ProCare enrollments for new/current customers Ensure all proper locates are scheduled/completed for new projects Provide support to office and field associates as directed Perform work with attention to accuracy, detail, and allocation of time to promote productivity.
Track and assist in completion of deadlines and follow up on outstanding items Assist accounts payable efforts as directed by Service Coordinator Prepare outgoing mail daily and update stamp machine with postage.
General office administration including but not limited to:
printing, scanning, and filing.
This position includes general office support and is not a supervisory role Knowledge and Skills Required Hands-on experience with office equipment (e.
g.
Computers, Printers, and scanners) Proficient of Microsoft Office (Outlook, Word & Excel) Clear written, verbal, and interpersonal communication skills Multitasking and time-management skills, with the ability to prioritize tasks Detail oriented, with exceptional organizational skills Dependable & Reliable Helpful Knowledge and Skills Knowledge of Quickbooks (a plus but not required) Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines.
Advanced Customer Service Skills w/ Extremely Strong Multi-Tasking Skills Highly motivated, organized individual who is able to work effectively with minimal supervision.
Takes initiative without being asked.
Practices and promotes involvement and cooperation.
Who will love this job:
You like making things easier for customers and colleagues Do you have creative problem-solving skills.
Desire to take on new tasks and responsibilities, and to grow with the company.
You're comfortable with a little chaos and uncertainty (we move fast and sometimes decisions must be made without all the information).
Weekly pay:
$20-$25 an hour depending on experience willing to train the right candidate Additional Considerations Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the person engaged in this position.
Duties, responsibilities and activities may change at any time based on the needs of the organization.
Please note that this is a full-time position with regular office hours.
Salary will be commensurate with experience.
Job Type:
Full-time Pay:
$22.
00 - $30.
00 per hour Expected hours:
No less than 40 per week Schedule:
8 hour shift Day shift Monday to Friday No nights Weekends as needed
Experience:
Customer service:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Federal Way, WA Federal Way, WA Full-time Full-time $22 - $30 an hour $22 - $30 an hour 10 days ago 10 days ago 10 days ago Rain Pros is a local irrigation and drainage company looking for a multi-tasking Office Assistant/ ProCare Coordinator who wants to be part of a collaborative, multi-functional team.
We are looking for someone who is motivated by helping leaders and associates operate with greater efficiency.
We are looking to hire the most uniquely qualified candidates who are dedicated to excellence with a customer service focus, and we hope you are one of them! Summary/Objective:
In this role you will have the opportunity to support the project team with behind-the-scenes operations.
In addition to supporting our Service Coordinator with day-to-day operations.
This position will be at the center of our client's experience.
This role will require the ability to manage multiple requests and priorities simultaneously, meet deadlines, and show flexibility to change direction when needed.
This position is an in-office position, located in Federal Way, WA; Remote work is not an option.
Office hours are 7:
30 AM - 4:
30 PM Monday through Friday.
Duties and Accountabilities Communicate with customers in a professional, friendly manner.
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.
g.
pens, forms and brochures) Alert Office Manager/ Service Coordinator when supplies are low and keep inventory of stock Answers incoming calls and transfer to appropriate staff members.
Taking detailed phone records as needed.
Provide basic and accurate information to customers.
Communicate with other team members accordingly.
Create & Manage Client Portfolios in current database, link to service routes for service coordinator use Manage customer Project notes/pictures for client portfolio Manage Contractor Agreements to ensure compliance prior to a new project starting Manage ProCare Agreements to ensure compliance Process new ProCare enrollments for new/current customers Ensure all proper locates are scheduled/completed for new projects Provide support to office and field associates as directed Perform work with attention to accuracy, detail, and allocation of time to promote productivity.
Track and assist in completion of deadlines and follow up on outstanding items Assist accounts payable efforts as directed by Service Coordinator Prepare outgoing mail daily and update stamp machine with postage.
General office administration including but not limited to:
printing, scanning, and filing.
This position includes general office support and is not a supervisory role Knowledge and Skills Required Hands-on experience with office equipment (e.
g.
Computers, Printers, and scanners) Proficient of Microsoft Office (Outlook, Word & Excel) Clear written, verbal, and interpersonal communication skills Multitasking and time-management skills, with the ability to prioritize tasks Detail oriented, with exceptional organizational skills Dependable & Reliable Helpful Knowledge and Skills Knowledge of Quickbooks (a plus but not required) Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines.
Advanced Customer Service Skills w/ Extremely Strong Multi-Tasking Skills Highly motivated, organized individual who is able to work effectively with minimal supervision.
Takes initiative without being asked.
Practices and promotes involvement and cooperation.
Who will love this job:
You like making things easier for customers and colleagues Do you have creative problem-solving skills.
Desire to take on new tasks and responsibilities, and to grow with the company.
You're comfortable with a little chaos and uncertainty (we move fast and sometimes decisions must be made without all the information).
Weekly pay:
$20-$25 an hour depending on experience willing to train the right candidate Additional Considerations Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the person engaged in this position.
Duties, responsibilities and activities may change at any time based on the needs of the organization.
Please note that this is a full-time position with regular office hours.
Salary will be commensurate with experience.
Job Type:
Full-time Pay:
$22.
00 - $30.
00 per hour Expected hours:
No less than 40 per week Schedule:
8 hour shift Day shift Monday to Friday No nights Weekends as needed
Experience:
Customer service:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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